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WhatsApp automation

Reply to your customers on WhatsApp instantly

We automate repetitive messages and organise orders and bookings, so your team only handles the conversations that really need them.

Who is it for?

  • Businesses that spend much of the day answering the same questions
  • Restaurants, clinics, salons and shops that take orders or bookings on WhatsApp
  • Businesses that want to send order, delivery or appointment notifications
  • Teams where several people manage the same WhatsApp line

Problems we solve

  • The same question dozens of times a day

    The bot answers questions about opening hours, prices and location, saving your team time.

  • Customers lost outside business hours

    Automation works nights and weekends too; requests aren't lost and are handled in order the next morning.

  • Scattered orders and bookings

    We collect the information in a tidy format and pass it to your existing systems when needed.

What's included?

  • Conversation flows designed together with you
  • Guidance on setting up the WhatsApp Business Platform
  • Automatic replies, menus and routing flows
  • Message templates prepared and submitted for approval
  • Hand-over to a team member when needed
  • Testing, launch and training

The exact scope and timeline are set out in a written proposal after we hear your needs.

Live demo

Click the buttons to try the flow a customer would see.

This is a simulation: it runs in your browser, isn't connected to a real account and sends no messages.

In a real setup, the flow is designed with you around your services, common questions and the way your team works.

Sample Business

business account · simulation

Simulation · not connected to a real WhatsApp account

Sample Business: Hi, welcome to Sample Business.

Sample Business: How can we help you? Choose an option below.

Process

  1. Flow design

    We identify what customers write about most and how the bot should respond.

  2. Account setup

    We guide you through preparing your Meta Business account and number.

  3. Build and test

    We build the flows and test them with real scenarios.

  4. Launch and improve

    After launch we refine the flows based on real conversations.

Good to know

We spell this out up front so there are no surprises.

  • Official platform

    We only build on Meta's official WhatsApp Business Platform and never use unofficial methods that risk getting your number banned.

  • What you need

    Usually a Meta Business account, a verified business and a phone number dedicated to this use. Some message types require template approval from Meta.

  • Fees

    WhatsApp message fees are set by Meta and charged directly to your account, separately from our development fee.

Sample work

  • WhatsApp automationDemo Project

    WhatsApp customer welcome bot

    A WhatsApp flow with a welcome message, service menu, frequently asked questions and request creation.

Frequently asked questions

Let's talk about whatsapp automation

Briefly describe what you need; we'll work out the best solution and an estimated timeline together.

Request this service